Tag: remote support

Remote support means an IT specialist connects to your computer or server over the internet to diagnose and fix a problem without visiting the office. It saves travel time, resolves many issues within minutes and helps staff who work from home or other locations. Security matters here, so access should be granted only to trusted technicians and only when needed. Internet Solutions provides remote support as part of its IT maintenance service for companies and institutions. Under a maintenance contract we fix system problems, remove viruses, install and configure software and consult on IT questions. When a problem needs hands-on work, such as faulty hardware, we come to your office or home. Our server administration team also manages Linux and Windows servers remotely, keeping data and business e-mail running.