Tag: retrieval augmented generation

Retrieval augmented generation, often shortened to RAG, is a method in which an AI system first searches a trusted set of documents and then writes its answer based on what it found. It lets an assistant answer questions about your products, policies or internal knowledge without inventing facts, because every answer is grounded in your own material. For businesses, it is the difference between a generic chatbot and one that knows your company. Talkmio from Internet Solutions uses this approach: Mio reads your website, FAQ and uploaded documents and answers visitors from that content, handing the chat to a person when it is not sure. Ask Mio offers document memory, finding the right paragraph by meaning and quoting it in later chats. We also build document search and chat assistants as custom development.