Tag: website chat

Website chat is a messaging window on a website that lets visitors ask questions and get answers without leaving the page. It catches people at the moment of interest, when a quick reply can decide whether they buy, book or leave. The challenge is staffing it, because visitors expect an answer within seconds, in their language, at any hour. Talkmio, the AI live chat from Internet Solutions, solves this with its assistant Mio, which reads your website, FAQ and documents and replies 24/7. When a question needs a human, the chat moves to your team’s inbox with the full history. Setup takes about two minutes with one line of code or the WordPress plugin, and you can see live visitors and start a conversation before they go. A free plan lets you try it with no card needed.