Live Chat and GDPR: Handling Conversation Data With Talkmio
A practical guide to live chat and GDPR: what conversation data you collect, how long to keep it, what to tell visitors…
Read more →GDPR, the European Union’s General Data Protection Regulation, sets the rules for collecting, storing and using personal data of people in the EU. For a website it touches contact forms, cookies, analytics, newsletters, chat tools and hosting, and it requires a clear legal basis and transparency for each of them. Businesses outside the EU are affected too when they serve EU customers. Internet Solutions keeps these rules in mind across its work: e-mail marketing is offered only for legally collected, confirmed opt-in lists with automatic unsubscribe. Websites are hosted on the company’s own servers with regular backups, and Ask Mio runs on EU servers without using chats to train AI models. For legal interpretation, a qualified lawyer should always review your specific situation.
A practical guide to live chat and GDPR: what conversation data you collect, how long to keep it, what to tell visitors…
Read more →GDPR and cookie consent for business websites explained in plain terms: what a compliant banner actually does, common failures, and a realistic…
Read more →Products we build and run ourselves — each one saves you time in a different way.