Live Chat Etiquette: Writing Replies Customers Trust With Talkmio
Live chat etiquette for support and sales teams: greetings, tone, response times, honest AI handovers, what to do when you don't know,…
Read more →Talkmio is the AI live chat and inbox for websites built by Internet Solutions. You add one line of code or install the WordPress plugin, and its assistant Mio reads your site and answers visitors 24/7 in their own language, in more than 30 languages. When a question needs a person, Mio hands the chat to your team with the full history, and you can take over any conversation with AI-suggested replies and instant translation. Customer e-mails become numbered tickets with threads, priorities and SLA, all in the same inbox. You can also see who is on your website right now and start a chat before they leave. Reports show conversations per day, how much Mio solves alone, first-reply time and ratings. Talkmio has a free plan with no card needed, and current plans are always listed on talkmio.com.
Live chat etiquette for support and sales teams: greetings, tone, response times, honest AI handovers, what to do when you don't know,…
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