Computer repair

Computer broken? Need a program installed? We help in any situation — at your office or home.

• Repair and replacement of faulty computer hardware and parts
• Network fault diagnosis and repair
• Installation and administration of computer and server software
• Data backups, virus removal and preventive antivirus care
• Recovery of lost data from hard drives and portable media

What computer repair covers

Most calls start with a computer that is slow, will not start, shows errors or has lost important files. We find the cause first, and only then replace parts or reinstall software, so that the repair deals with the real cause of the problem.

• Slow or unstable computers — we find and remove software that slows the system down and fix system errors
• Viruses and spyware — removal, followed by up-to-date antivirus protection
• Faulty hardware — diagnosis, repair and replacement of broken parts
• Network problems — faults in the office network, new access points and connections
• Lost files — data recovery from hard drives and portable media

How the work is done

1. You describe the problem by e-mail or phone.
2. We diagnose it at your office or home, or through remote support when a visit is not needed.
3. We explain what is wrong and what the repair involves before we start.
4. We repair and test the computer, then advise how to avoid the same problem: backups, antivirus care or an upgrade.

Who it is for

Computer repair is available to companies, institutions and home users. Businesses that want their equipment looked after regularly can choose IT maintenance under a contract; every service is also available without a contract, on call.

Frequently asked questions

Do you come to our office?

Yes. We work at your office or home, and many software problems can also be solved remotely.

Can you recover files from a damaged hard drive?

We recover lost data from hard drives and portable media. How much can be restored depends on the condition of the drive, so stop using it and contact us as soon as you notice the problem.

Do I need a maintenance contract?

No. You can call us for a single repair. A contract suits companies that want regular care, hardware audits and an upgrade plan.

How can we avoid the same failure next time?

Regular data backups, up-to-date antivirus protection and a hardware audit prevent most repeat problems. We can set all three up for you.